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Responsible Gaming

Play responsibly and within your means

1. Our Commitment

DreamHome Naija is committed to promoting responsible gaming practices. While our real estate raffle offers exciting opportunities to win properties, we believe that participation should always be enjoyable, controlled, and within your financial means.

We provide tools, resources, and support to help you maintain healthy gaming habits and recognize when participation might be becoming problematic.

2. Guidelines for Responsible Play

✅ Do

  • Set a budget before purchasing tickets and stick to it
  • Only spend money you can afford to lose
  • View ticket purchases as entertainment, not investment
  • Take regular breaks from gaming activities
  • Keep track of your spending and time spent on the platform
  • Seek help if you feel your gaming is becoming problematic

❌ Don't

  • Chase losses by purchasing more tickets than planned
  • Borrow money or use credit to buy tickets
  • Gamble when upset, depressed, or under the influence
  • Neglect responsibilities to spend time or money on gaming
  • Lie to family or friends about your gaming activities
  • View gaming as a way to solve financial problems

3. Warning Signs

Be aware of these warning signs that may indicate problematic gaming behavior:

Financial Signs

  • Spending more than you can afford
  • Borrowing money to buy tickets
  • Hiding purchases from family
  • Neglecting bills or expenses
  • Chasing losses with bigger purchases

Behavioral Signs

  • Thinking about gaming constantly
  • Feeling anxious when not playing
  • Lying about gaming activities
  • Neglecting work or relationships
  • Using gaming to escape problems

4. Self-Assessment Questions

Ask yourself these questions honestly to evaluate your gaming habits:

•

Do you spend more money on tickets than you originally planned?

•

Have you ever lied to family or friends about your gaming activities?

•

Do you feel anxious or restless when you can't participate in draws?

•

Have you borrowed money or used credit to buy tickets?

•

Do you think about gaming when you should be focusing on other activities?

•

Have you neglected important responsibilities because of gaming?

If you answered "yes" to any of these questions, consider taking a break and seeking support from our responsible gaming resources or professional help.

5. Available Tools and Controls

We provide several tools to help you maintain control over your gaming:

Spending Limits

  • Set daily, weekly, or monthly spending limits
  • Automatic purchase blocking when limits are reached
  • Cooling-off periods before limit increases

Time Management

  • Session time reminders
  • Activity tracking and reports
  • Scheduled break notifications

Self-Exclusion

  • Temporary account suspension (24 hours to 6 months)
  • Permanent self-exclusion options
  • Cooling-off periods with account restrictions

Reality Checks

  • Regular spending and time notifications
  • Monthly activity summaries
  • Balance and loss tracking

6. Getting Help

If you're concerned about your gaming habits, help is available:

DreamHome Naija Support

Email: support@dreamhomenaija.com

Phone: +234 (0) 812 345 6789

Live Chat: Available 24/7 on our platform

Professional Resources

National Gambling Helpline: 0800-GAMBLE (0800-426253)

Gamblers Anonymous Nigeria: www.gamblersanonymous.ng

Mental Health Support: Nigerian Mental Health Foundation

7. For Family and Friends

If you're concerned about someone's gaming behavior:

  • Approach the conversation with care and without judgment
  • Focus on specific behaviors rather than making accusations
  • Offer support and encourage professional help if needed
  • Set boundaries about lending money or enabling gaming
  • Take care of your own mental health and seek support if needed
  • Contact our support team for guidance on how to help

8. Underage Gaming Prevention

We are committed to preventing underage participation:

  • Strict age verification during registration (18+ only)
  • Regular monitoring for suspicious account activity
  • Parental controls and family protection resources
  • Educational materials about responsible gaming for young adults
  • Immediate account suspension for underage users

Report Underage Gaming: If you suspect someone under 18 is using our platform, please contact us immediately at compliance@dreamhomenaija.com

9. Additional Resources

Educational Materials

  • • Responsible Gaming Guide (PDF)
  • • Understanding Gaming Addiction
  • • Financial Management Tips
  • • Healthy Gaming Habits Checklist

Support Organizations

  • • Gamblers Anonymous Nigeria
  • • National Mental Health Foundation
  • • Financial Counseling Services
  • • Family Support Groups

10. Contact Us for Support

Our responsible gaming team is here to help. Contact us confidentially:

Responsible Gaming Team: responsible@dreamhomenaija.com

24/7 Support Hotline: +234 (0) 812 345 6789

Live Chat: Available on our platform

Confidential Support: All communications are treated with strict confidentiality

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